Get in touch
Got questions about your order or products? We're here to help. Our support team is available to assist with general enquiries, shipping questions, and returns.
Customer help email
care@getvoana.com
Shipping
Delivery times and shipping charges depend on your destination. Check our shipping policy before ordering. Any shipping charge is shown at checkout.
For returns
Our current return policy accepts eligible unused products in their original packaging within 30 days of delivery. Opened personal-care products are excluded unless damaged, defective or incorrect. International restrictions apply. Read the full refund policy for conditions and contact details.
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