Cancellation policy
Purchase Options Cancellation Policy
Last updated: February 18, 2026
At GetVoana, we may offer certain products as subscription-based or recurring purchase options. By selecting a subscription or recurring purchase, you agree to the following terms.
1. Subscription Billing
If you choose a subscription or recurring purchase option:
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You authorize GetVoana to automatically charge your selected payment method at the selected interval (e.g., monthly).
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Billing will occur automatically on the schedule selected at checkout.
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Prices and billing intervals will be clearly displayed before purchase.
2. Cancelling Your Subscription
You may cancel your subscription at any time.
To cancel:
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Log into your customer account and manage your subscription settings, or
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Email us at support@getvoana.com at least 48 hours before your next billing date.
If cancellation is requested after a charge has been processed, that order will still be fulfilled and shipped, and cancellation will apply to future billing cycles only.
3. Failed Payments
If a payment attempt fails:
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We may retry the payment.
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If payment remains unsuccessful, your subscription may be paused or cancelled.
4. Changes to Subscription Plans
We reserve the right to modify or discontinue subscription options at any time.
If pricing changes occur, existing subscribers will be notified in advance.
5. Refunds for Subscription Orders
Subscription orders are subject to our Return & Refund Policy.
6. Contact Information
For any questions regarding subscriptions or recurring purchases, please contact:
